Shipping and Refund Policy
Orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email for in stock merchandise. You will receive another notification when your order has shipped.
Please allow approximately 2-9 business days for final shipping delivery upon shipment notification of your order. You will receive an automatic notification email once your order has shipped.
We offer standard shipping every day on U.S. orders when shipping to the contiguous lower 48 states. We cannot provide shipping to Alaska and Hawaii, PO Boxes or APO/FPO/DPO and International orders at this time.
- For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Options | Price |
|---|---|
| 2-9 Day Shipping (Order under $75) | Starting from $9.95 and up based on total cart value |
| 2-9 Day Shipping (Order over $75) | Free with promo code FREE75 applied at checkout |
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Free Shippingover $75
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Money Back Guarantee
Refunds/Returns
If you are not completely satisfied within 30 days of your receipt of purchase, we promise a merchandise refund (minus shipping costs), credit or exchange, and we'll pay for the shipping back! Returns are processed within 7 business days once the item is received and inspected.
To start a return, just enter your order number and information into our portal by clicking here:https://returns.domestify.com/ It's quick and easy!
Order Process
- Orders are processed in 1-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 1-3 business days of their arrival in stock.
- If you have any questions about your order, please contact us right away at Customerservice@domestify.com or 800-604-2551 from 7am - 7pm EST. We will be unable to make changes to your order once it has been pulled for packing or shipped.
- Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.
Do you offer free shipping?
Yes! We offer free shipping with the minimum amount purchased of $75 when you enter promo codeFREE75at checkout. Multiple promo codes offers cannot be combined for free shipping.
How long does it take to receive my order?
Most orders arrive between 2-9 business days depending on your address and our warehouse location. We ship from multiple locations across the US.
How will my order be shipped?
- Your order will be shipped by one of these courier services, depending on your shipping address:
- UPS
- Fedex
- USPS
- DHL
Note: We cannot be responsible for carrier shipping delays while in transit.
What are your shipping costs?
Shipping costs are determined by order value, starting from $9.95. Shipping rates will be calculated and displayed during checkout.